Shipping and returns

How your order works

After you order, we make your portrait and email you a proof within 24 hours. Once you approve it, we print it on canvas and ship it.

Shipping

Most portraits arrive within 7–10 business days after you approve your proof.

Shipping is free on every US order. We currently ship within the US only.

Returns

Every portrait is made just for you, so we can't accept returns for change of mind. That's why you approve a proof before anything prints.

Damaged or misprinted

If your portrait arrives damaged or misprinted, email us a photo within 30 days of delivery and we'll reprint it free.

Questions? Contact us at hello@thegoodpassenger.com.